Customer Service
Customer documents
The most-requested customer forms, applications, and reports — all in one place.
The documents below are publicly available — click to download. If you need a copy of a personal account record, please call our office at 913-724-1800 and we'll send it to you.
Notice
Annual Notice 2026 — Cold Weather Rule & Complaint Procedures
Cold Weather Rule, November 1 through March 31, and how to file a complaint with the Kansas Corporation Commission.
PDF · 97 KB
Application
Residential Water Meter Application — 5/8"
For standard residential service connections.
PDF · 344 KB
Application
Residential Water Meter Application — 1"
For larger residential service connections.
PDF · 114 KB
Annual Report
2025 Consumer Confidence Report
Most recent water-quality report.
PDF · 272 KB
Application
Engineering Study Application
For developers and contractors.
PDF · 304 KB
Looking for something else?
See the full archive of water-quality reports at Water Quality, or visit Developer Service for builder forms and standards.